These Terms of Service for office.com-setup-activation.com. (this “Agreement”) is a legal agreement between you (either an individual or an entity that you are representing, hereinafter “you”) and office.com-setup-activation.com and its suppliers and licensors (collectively office.com-setup-activation.com”) for the office.com-setup-activation.com Services (“Services”). By using for or purchasing the services or by accepting this agreement you acknowledge that you have read this agreement, that you understand it, that you agree and accept the terms as presented herein. If you do not agree to these terms and conditions, do not apply for, accept, use or purchase the services. The Services include new products, product changes, upgrades, support and other services. Only when you are a subscriber with a valid account on office.com-setup-activation.com, you may be eligible to receive the services.The services are subscribed only for a limited Time period, failure to use within the subscription period won’t make you eligible to claim a REFUND of any paid fees.
“Content” is jointly referred to all offered Services, software, materials, and other linked information.
“you” or “You”:
The word “You” is referred to you individually, a person or an organization whoever is possibly going to use our content.
The word “Services” is used to describe office.com-setup-activation.com’s Support Services, it includes both whether office.com-setup-activation.com’s chat and phone-based Software Troubleshooting Services as mentioned on the office.com-setup-activation.com website. The Services also include virus detection, virus clean-up, PC optimization, Internet sign-in security, email account sign up, software installation, printer setup, printer assistance, and general computer troubleshooting services. The services may be updated without a prior notice, and office.com-setup-activation.com may also discontinue the Services in its sole discretion.
Subscription Period here indicates the specific time period that a subscriber is entitled to receive the Services. The Subscription Period shall start on the date the Services are purchased and activated and shall end after the date mentioned in the purchased package.
Our tech support Services are provided only through the call, online live chat, and remote desktop sharing. These services are provided under your contacting office.com-setup-activation.com support as described on the office.com-setup-activation.com. You authorize office.com-setup-activation.com to configure Your machines, computers or devices and destroy the files that office.com-setup-activation.com finds unnecessary. You allow office.com-setup-activation.com to edit the registry of a machine receiving the Services in case required to provide the Services. The Services may need some additional software. You give office.com-setup-activation.com permission to install, configure, and use such software on your computers.
For providing the services office.com-setup-activation.com certainly requires accessing the machines receiving the services over the Internet. It is highly recommended to have a high-speed Internet connection to avoid delays of the Services. You are simply responsible for providing an active Internet and access to your computers. You have to cooperate office.com-setup-activation.com in any manner requires to detect the computer and provide the Services. Failure in full cooperation with our representative shall be deemed a violation of this Agreement. It shall be left to the office.com-setup-activation.com representative’s individual consideration what instructions and steps to be taken to provide the services. You permit that use of the Services to comply with all applicable computers and network policies. Before receiving the Services, You must have administrator rights to the computer, have backed-up all your data and responsible to provide office.com-setup-activation.com correct information.
Credit Card Billing:
You may be requested to provide a credit card details which we accept for activating your Service. You hereby allow office.com-setup-activation.com to charge and/or place a hold on your credit card regarding any unpaid charges for Services or any relevant equipment. You approve the issuer of the credit card to pay any sums specified herein without needing a signed receipt, and you acknowledge that these charges are to be allowed as permission to the issuer of the credit card to pay all such expenses. You approve office.com-setup-activation.com and/or any other company that charges products or services or works as a billing assistant for office.com-setup-activation.com to continue to venture to charge and/or places holds regarding all sums described herein to your credit card until such sums are adjusted in full. You admit to giving office.com-setup-activation.com latest credit card information upon office.com-setup-activation.com’s request and whenever the information you provided earlier is not valid anymore. You accept that neither office.com-setup-activation.com nor any office.com-setup-activation.com affiliated organization will have any responsibility whatsoever for any non-sufficient funds or other charges incurred by you as a result of such efforts to charge, and/or place holds on your credit card. By mistake, If you provide a debit card details instead of credit card, you approve all charges specified here to be applied to that debit card until you provide a credit card details. If charges cannot be processed through your credit card for any reason, you have to additionally pay $15.00.
For all subscription plans, a full refund will be given if within first 30 days of signing up for our subscription our tech support has failed to fix even a single issue for your computer. If our tech support has fixed one or more issues, the fees will not be refunded. Its single concern of office.com-setup-activation.com and varies case by case, a refund can be issued after deducting charges for services provided to the customer. For incident plans, you are entitled to a refund when any of the following situation occurs:
The issue is out of scope for a particular plan:
Our tech support has worked on an issue lately within 30 days of purchasing our subscription. We assure you not to store your credit card details and we don’t charge anything without your specific approval. You can change a plan to another one (e.g. from incident-based plan to 90 days plan). We would discuss with you to understand your updated requirements.
For any further query, please write to us at firstname.lastname@example.org or you can contact us at:
Office Com Setup LLC
951 New London Road
Newark, DE, 19711